Delivery Within Australia
Australian Standard Postage – $10 Flat Rate
Australian Express Postage – $13.50
Free Standard Postage on all orders over $100 within Australia
All orders are dispatched within 2 business days and delivery times generally take 2-8 days within Australia.
International Standard Shipping – $40.00 Flat Rate
Free Standard Shipping on Orders over $200
All orders are dispatched within 2 business days and delivery times generally take 5-30 days depending on your location and customs process. Please note that international orders cannot be delivered to Post Office boxes.
Import taxes and duties related to international orders are the responsibility of the consumer.
It is your obligation to enter the correct delivery address details at the time of ordering. Should a parcel be returned to us undelivered, we will inform you of this and process a refund, deducting the shipping costs.
Lost or Damaged Goods
Please contact us at firstname.lastname@example.org if you are worried about your order and it hasn’t arrived within the specified delivery time. We will make sure to follow this up for you and do our best to resolve any issues straight away. We will need to raise a full investigation with Australia Post/couriers, this could take few weeks to process.